Needs Assessment, Service Planning
Better needs assessments
When case managers or allocations officers are making decisions, how do they collate all relevant facts into one place at a glance? That includes knowing how a client's needs relate to benchmarks.
Challenge
Understanding needs and how they differ between individuals is crucial to both designing effective services, and providing the right dosage, type and timing of interventions and support. Data collected at intake and form previous interactions is often disparate and not integrated or analysed.
Solution
Data apps that collate all relevant data (from multiple sources) in one dashboard, help compare individuals against benchmarks (e.g. severity of needs against validated or non-validated survey tools), and help understand context - all this can super-charge the assessment process and streamline case allocation.